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International Automotive Technicians Network
Re: What Can We Do To Change The Perception of Todays Customer
Posted to Shop Management Forum on 2/10/2011 2 Replies

had that experience today- customer went to the dealer for timing belt because they got a 100 dollar coupon-turns out i was 300 dollars more expensive until he found out that the dealers quote did not include valve adjustment, tensioner, spark plugs and valve ... Login to read more.

2 Replies Received (View Replies)