× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: What Can We Do To Change The Perception of Todays Customer
Posted to Shop Management Forum on 2/10/2011 11 Replies

I am intrigued as to how to "make phone calls to check on my so called competition" Do you check on prices? labor rates? how busy they are? and how do you do that w/o them knowing it? Block caller ID? Just curious as I've never considered it although I have be... Login to read more.

11 Replies Received (View Replies)