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International Automotive Technicians Network
Re: Customer Loyalty Program
Posted to Shop Management Forum on 2/8/2011 5 Replies

I would put a chain lock under the hood, customers are whores looking for the cheapest repair they can find......... even if you treat them fair, give them a deal, and repair it the first time, they will go astray, because another shop has a $10.99 LOF spe... Login to read more.

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