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International Automotive Technicians Network
Re: Excellent customer service or betraying our industry?
Posted to Shop Management Forum on 2/5/2011 1 Reply

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Wow, calm down, who's done any hammering? (Hey Don, did I hammer you?). You also did a diagnosis over the phone based on your experiences with pattern failures on that YMM of car. Am I right? My poin... Login to read more.

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