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Re: Excellent customer service or betraying our industry?
Posted to Shop Management Forum on 2/5/2011 1 Reply

Don,

You did great and the results certainly show that.

I had a few on the road problems like that when I was driving all over California like an idiot putting 30,000 - 60,000 miles/year on my van doing essentually free training for ASC-CA (dumbest thing I... Login to read more.

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