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International Automotive Technicians Network
Re: Excellent customer service or betraying our industry?
Posted to Shop Management Forum on 2/4/2011

Aw man,now its gotten to the point of having the customers fix their own vehicles?over the phone? from halfway across the country? in the AZ parking lot?Lord,Lord,Lord!What is happening here?Good job,on helping him to finish his trip with out any other [...] h... Login to read more.