× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Providing Service to a Shrinking Customer Base
Posted to Shop Management Forum on 12/12/2000 2 Replies

[...trimmed text...]

Hi Tom,

Do you see a split based on age? I am wondering if what you're seeing is what a friend of mine calls the "Walmart generation." They seem to be defined by shopping price only, service or prod... Login to read more.

2 Replies Received (View Replies)