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Re: Two Realities of the 'Wowed' Customer
Posted to Shop Management Forum on 12/10/2000 8 Replies

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Hypothetical:

One of the big 3 opens up a repair franchise in your neighborhood. They advertise and imply high tech diagnostics and repairs, and who would debate that considering the logo out front.... Login to read more.

8 Replies Received (View Replies)