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International Automotive Technicians Network
Providing Service to a Shrinking Customer Base
Posted to Shop Management Forum on 12/10/2000 12 Replies

At least, I often feel that way. Maybe it's just me. Not able to "change with the times".

I honestly believe I have become better at what I do over 20 plus years. More service minded, efficient, friendly, etc. And, it works. But, it appears to work on fewer ... Login to read more.

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