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Customer loyalty, at what price?
Posted to Shop Management Forum on 12/6/2000 24 Replies

I had a very valuable long time customer come in today to pay his bill. He took the oportunity to explain how my competition had beat our price on a job we had done for him earlier by a BUNCH, but couldnt tell me exactly how much a bunch was. Ordinarily I dont... Login to read more.

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