× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: I'm firing this customer
Posted to Shop Management Forum on 1/5/2011

Hi Dean,

You've a ton of responses and I've read a few.

First it seems this "customer" wants to be the puppeteer, and he wants you to be his puppet.

For this reason I would give him no slack whatsoever. I'd be be very brief and terse, and inform him he h... Login to read more.