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International Automotive Technicians Network
Re: I'm firing this customer
Posted to Shop Management Forum on 1/4/2011

I would be inclined to take his check back to him and point out that the amount is incorrect. If he pays in full on the spot the original amount stands. If not, add delinquency charges and file a lien.

See if he will try that nonsense while looking you in th... Login to read more.