× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: I'm firing this customer
Posted to Shop Management Forum on 1/4/2011 2 Replies

My first reaction, reading the letter, was that you were providing him with a lot of nits to pick. Unless he asks a specific question, I don't think you should bother trying to justify the amount billed. There's too many points for him to contend individually,... Login to read more.

2 Replies Received (View Replies)