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Re: 'I knew I should have told the kitchen to put on more ribs
Posted to Shop Management Forum on 12/30/2010

George,

If people are happy with what you do and you do your best, they will be happy.

If their concern is to leverage their discontent to attain something you do not provide, then they will not be happy with what you do, no matter what.

Ensure that what... Login to read more.