× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: When Things Break
Posted to Shop Management Forum on 12/13/2010

Hi Mike,

[...trimmed text...]

It depends. If this is something, as in the case of plastic getting brittle, or degraded, the customer purchases the part. I might offer a deal on the labor depending on his response. I br... Login to read more.