× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Ethics and am I wrong
Posted to Shop Management Forum on 11/20/2010 1 Reply

I would not give a discount because that is a way of saying "I'm sorry"... there are times for that, but I don't feel this is one because that move can be used to shift blame where blame does not belong... kinda like saying "I'm sorry" in a traffic accident...... Login to read more.

1 Replies Received (View Replies)