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Re: It Does Make a Difference
Posted to Shop Management Forum on 11/9/2010 6 Replies

Hi Johnny,

Great post with a great message. Naturally, most of us would not even consider speaking that way to a customer or another person.

Just like a mfr would not sell a vehicle with the [outer shine stripped off] , we should not present ourselves to t... Login to read more.

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6 Replies Received (View Replies)