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Re: It Does Make a Difference
Posted to Shop Management Forum on 11/9/2010 6 Replies

John,

I agree with your post mostly and add these points I, and all of my employees live by:

1. Never intimidate or insult by any means any one you come in contact with at JMW. This includes coarse or vulgar language or behavior. suspect that everyone who ... Login to read more.

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