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International Automotive Technicians Network
Re: Telling the customer 'like it is'
Posted to Shop Management Forum on 11/1/2010

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Someone comes in with a 1998 sunfire worth 1000$. It needs 3k worth of repairs to be safe and reliable. I think most KNOW their car isn't worth 3k. "IF" they ask me what the vehicle is worth, I w... Login to read more.