× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Telling the customer 'like it is'
Posted to Shop Management Forum on 11/1/2010 1 Reply

I think you are doing the customer a disservice if you sell someone $3000 worth of work on a $1000 car if you don't tell them the downside of putting that much money into it. It is the same to me as putting a part on that a customer requests that you k... Login to read more.

1 Replies Received (View Replies)