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International Automotive Technicians Network
Re: Telling the customer 'like it is'
Posted to Shop Management Forum on 10/31/2010

If you are honest, you are honest. If you rationalize your honesty and people believe you they will thank you for being honest. I don't look for thanks, I look to provide a great product. The only thing size has to do with it is as a proof of the results. Login to read more.