× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Telling the customer 'like it is'
Posted to Shop Management Forum on 10/31/2010 2 Replies

Withholding the truth is not a lie. For such good service your few customers love you. For telling the customer the professional truth my customers love us. If I ever decide to downsize I'll remember your advice.

Honesty in its most complete sense not only g... Login to read more.

2 Replies Received (View Replies)