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International Automotive Technicians Network
Re: Employees That Do Not Speak To Each Other
Posted to Shop Management Forum on 10/26/2010

Sit them both down with you. Start with one tech (Tech A), and have him list everything that is bothering him. Make sure you ask if there is anything else, so you don't have to start over again. Tech B then has to address every issue from Tech A and summarize... Login to read more.