× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Watch what you and the employees say
Posted to Shop Management Forum on 10/21/2010 2 Replies

My friend watched in awe as his store manager at the Tune Up Expert chain store he was working at explained to his customer that "we can't get all the combustion out the fuel filter, so we have to change it" - and she bought a new one for $69.95 - or whate... Login to read more.

2 Replies Received (View Replies)