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International Automotive Technicians Network
Re: Watch what you and the employees say
Posted to Shop Management Forum on 10/21/2010 1 Reply

We see many customers that say, "That light has been coming on and off for 5 years now. It's nothing...", or, "My friend showed me how disconnecting the battery makes it go out for a while...". OMG! I understand most customers need to be educated about the pro... Login to read more.

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