× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Quality control
Posted to Shop Management Forum on 10/9/2010

I'm still in learning mode, but, workmanship issues are addressed in the handbook. Gross negligence is a one time offence. As is an obvious cover-up, as determined by the the shop forman.(owner in this case)

Eating engines and other big components just don't... Login to read more.