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International Automotive Technicians Network
Re: Quality of repairs, a Management Decision.
Posted to Shop Management Forum on 11/11/2000

Both the head and the vehicle belong to the customer.

SOMEBODY has to cover your time, it aint your car. If the machine shop won't cover your time to R+R if THEY are wrong in their assessment, then drop it in the customers lap. No way I would want to warrant... Login to read more.