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One of those situations.....
Posted to Shop Management Forum on 11/4/2000 32 Replies

As much as I prepare myself for these situations they still are very difficult to deal with. I just got off the phone.

About a month ago an older women showed up at the shop without an appointment. She had a very diffucult time explaining to me what her car ... Login to read more.

32 Replies Received (View Replies)