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International Automotive Technicians Network
Re: Waking the dead
Posted to Shop Management Forum on 8/5/2010

Every time we write up a client we ask for their email address and tell them why. We also use a contest method. Put up a sign that says something like "WIN! Every month we have a drawing for a FREE (whatever - i-pod, camera, tv, etc.) - just fill out this slip... Login to read more.