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International Automotive Technicians Network
Re: How do you guys handle too much business?
Posted to Shop Management Forum on 8/3/2010

Bump your labor rate by 5% per quarter until your lower quality tightwad type customers abandon you. You will not work as hard, you'll be able to service your good customers in a more timely fashion, and you will make more money.

Scary when you first do it, ... Login to read more.