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Re: Non Dealer Parts - Customer Upset asking for refund
Posted to Shop Management Forum on 7/28/2010 3 Replies

I have said it before and I will say it again now. Lexus doesn't make parts. Lexus engineers vehicles to their specifications. Parts manufacturer's make parts to meet their specifications and sell them to Lexus who then assembles their vehicles. Those same par... Login to read more.

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