× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Non Dealer Parts - Customer Upset asking for refund
Posted to Shop Management Forum on 7/28/2010

[...trimmed text...]

Marcus,

I have not seen nor read the word "kludge" since my discharge from the Navy in 1974! The pronunciation, as I recall, rhymes with 'scrooge', not 'fudge'.

Thanks for the memories.

Johnny ... Login to read more.