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Re: Non Dealer Parts - Customer Upset asking for refund
Posted to Shop Management Forum on 7/28/2010 1 Reply

Hi Scott. I've seen this before. The dealer has absolutely NOTHING to substantiate their claim that it's no good if it's not a factory part. That's absurd and actually leaves them liable. They've purposely gotten this lady upset with no proof that you've actua... Login to read more.

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