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Re: Non Dealer Parts - Customer Upset asking for refund
Posted to Shop Management Forum on 7/28/2010

Well gentlemen, I have an update.

We have spoken with our lawyer and will be sending her documents to sign in order for her money to be reimbursed AFTER the work is completed by Lexus (and we recieve either the parts, or an invoice). It is not a matter of if... Login to read more.