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Re: Non Dealer Parts - Customer Upset asking for refund
Posted to Shop Management Forum on 7/28/2010 1 Reply

Kaitlyn

Since you are not an authorized lexus dealer,she didn't request Lexus parts and as Karl said she signed the estimate for the repairs then she is out of luck. If there was a problem with the car after the repair then why did she go to the dealer and n... Login to read more.

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