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International Automotive Technicians Network
Re: Non Dealer Parts - Customer Upset asking for refund
Posted to Shop Management Forum on 7/27/2010

First off she has not elaborated on what the exact problem is. Second she has not allowed you to examine your work. Those two things don't leave her with a leg to stand on in court. Third if she says the parts you used make the car unsafe your supplier has a l... Login to read more.