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Re: Non Dealer Parts - Customer Upset asking for refund
Posted to Shop Management Forum on 7/27/2010 7 Replies

I think it's unlikely that the dealer kept the pads, but who cares? It's probably not worth it to her to touch a nasty set of old brake pads for a few hundred dollars. Why make this experience any more difficult for her? Don't attach a bunch of strings to your... Login to read more.

7 Replies Received (View Replies)