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Re: Non Dealer Parts - Customer Upset asking for refund
Posted to Shop Management Forum on 7/27/2010 9 Replies

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I have to agree. For a silent brake job you want genuine Toyota/Lexus pads with a new shim kit. Toyota now has a "service line" pad set with mediocre shims as an option -- don't know about Lexus -- b... Login to read more.

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