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Re: Non Dealer Parts - Customer Upset asking for refund
Posted to Shop Management Forum on 7/27/2010 27 Replies

Almost every aftermarket brake pad for this application is problematic, even "top of the line". They're prone to making a variety of noises that, for the customer, are very frightening.

If she took her car to Lexus with a brake complaint after you serviced h... Login to read more.

27 Replies Received (View Replies)