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International Automotive Technicians Network
Re: How would you answer?
Posted to Shop Management Forum on 7/6/2010

I would have said, "Absolutely! When would you like to bring it in?" Then I would have made her an appointment. If she asked how soon I could get to it, I'd say, "Right away!" The phone number really doesn't mean anything anymore - too many cell phones and too... Login to read more.