× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Explaining a MIL light diagnostic
Posted to Shop Management Forum on 6/22/2010 1 Reply

Andrew, I sincerely doubt that sales would suffer if we stopped using offensive tactics. My point is to be considerate of our customers. I really do not believe that you would not sell anything. So as an example, I would say something like this. Yes Maam/Sir, ... Login to read more.

1 Replies Received (View Replies)