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International Automotive Technicians Network
Re: Customer Loyalty
Posted to Shop Management Forum on 4/30/2010

Bingo, Mark! I thought about this and I realize that most of the people I do business with are friends or close to it. One exception would be U.S. Cellular. They're not my friends per se, but the service I've gotten from them over the years has been over the t... Login to read more.