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International Automotive Technicians Network
Re: Customer Compensation - What Is Fair
Posted to Shop Management Forum on 10/12/2000

Nancy;

Where but in Amercia are we made to think somehow we are responsible for everyone else's misfortunes? Where but in America do we have the idea that it is always someone else's fault? Like you, I have felt the need to compensate for anything which happ... Login to read more.