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International Automotive Technicians Network
Re: Question On A Warranty Repair
Posted to Shop Management Forum on 3/23/2010

Fix it and move on. Tell him how sorry you are the part failed and how glad you are to fix it for them for free.

Then file a wrrenty claim. Maybe you will get paid back. Maybe you will not. But in the long run you might get repeat business from this clown. ... Login to read more.