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International Automotive Technicians Network
Re: Educating customers to specific oil usage, service procedure
Posted to Shop Management Forum on 3/21/2010

We advise on what should be done for a [...] give them their options and resons why the more expensive option might be in thier long term best [...] will listen and decide from [...] always cover ourselfs by say for instance that water pump they decided not to... Login to read more.