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International Automotive Technicians Network
Re: I just sent a customer away without changing their oil
Posted to Shop Management Forum on 3/18/2010

My oldest most loyal customer brought his Ford in for a cold start problem. I asked if it cranked normally. Yes, he said, it just won't start. I went through everything I could think of--battery, starter, ignition, carburetion and choke. It never failed any te... Login to read more.