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Re: I just sent a customer away without changing their oil
Posted to Shop Management Forum on 3/17/2010 6 Replies

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Me too, Roy. I've told this story here before, but one more time for those who missed it. Many years ago a good customer brought his car in for new shock absorbers. Well, good guy that I was, I check... Login to read more.

6 Replies Received (View Replies)