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International Automotive Technicians Network
Re: I just sent a customer away without changing their oil
Posted to Shop Management Forum on 3/17/2010

Sorry, I know it's not just dealers. In this case it was though. I guess it should have read "it's amazing what some people at some shops...". I think if you ask ten people the same question, you will get ten different answers. Sometimes it's a a matter of opi... Login to read more.