× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: I just sent a customer away without changing their oil
Posted to Shop Management Forum on 3/17/2010

Albin,

I commend your efforts and all of the efforts of the "Good People " in our trade. The easy way is to do the wrong thing. It is never a bad thing to do the right thing. This is performed many times at our shop. In our business we see many requests for ... Login to read more.