× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: I just sent a customer away without changing their oil
Posted to Shop Management Forum on 3/17/2010 5 Replies

Never said the dealerships are the bad guys in this area. Never said that at all. What I said was dealership try and sell items that the customer does not need. The customer trusts the dealer because they are the so called "expert" in for the manufacturer. So ... Login to read more.

5 Replies Received (View Replies)